FAQ

Frequently Asked Questions

Below you will find Frequently asked questions, FAQ guide to some of the most common questions asked by our travellers. If you do not find what you are looking for here, simply contact us for any further assistance with one of our travel agents.

Girasol Egypt Travel and Tours was founded in 1995 in Cairo, Egypt, licenced in 2010 no. 2208. With nearly 28 years of expertise in the tourism market, our travel agents dedicate their effort to provide you the convenience, affordability, and hassle-free travel experience. More information about Girasol Egypt Travel and Tours.

Our website provides you a wide range of travel services to assist individuals and groups in booking your dream vacation in Egypt, Emirates, Jordan, and Morocco. However, our travel agents can create custom itineraries based on your preference and needs.

If our quote seems to be way out of your budget, don’t give up right away. Pinpoint your travel budget to our travel advisors so we adjust the travel arrangements to match your reach.

There are no government’s travel advisories in Egypt. No need to worry as the Egyptian government is doing its utmost to secure and protect tourist cities as Cairo, Giza, Luxor and Aswan, and the Red Sea resorts such as Sharm el-Sheikh, Hurghada and Marsa Alam.

It depends on your travel and weather Preferences. Although cloudy days may occur between December and May, you will find it rare to see rainfalls. It makes a river cruise and sightseeing around ancient monuments a good choice during this period.

You may enjoy plenty of sunshine during summer months, the sea breezes make the heat more bearable. From June to November, you can also avoid crowds at most tourist attractions.

We strongly advise you to carefully review the regulations around taking your medication to your destination country. We also recommend you to pack an adequate supply of any medication that you may need during your vacation. To avoid any issue at airport customs, keep copies of your medical prescription accompanied by any relevant documentations from your health provider or doctor in an easily accessible travel Luggage. All prescriptions should be translated in English.

Girasol Egypt Travel and Tours will provide you with an extra service: Companion with wheelchairs for mobility impaired and elderly people. Please notify us of your need for special assistance piror to travelling.

You will receive all relevant travel documents prior to your tour departure date provided the vouchers for trip and other services in PDF format.

VISA and MasterCard are accepted in most of Egypt’s stores and restaurants in touristic cities and in major hotels.

Any services not explicitly mentioned in the tour package are not included in the final cost. Refer to excluding services section of your choosen tour package. 

Pre-paying gratuities is not mandatory. We offer this option to guests who prefer to have their charges taken care of prior the arrival date. Contact usif you would like to add this to your booking.

For your peace of mind, we strongly encourage you to purchase travel insurance to cover possible unexpected costs. The cost of travel protection is a small price to pay compared to the potential financial burden of unexpected emergencies, loss of luggage, trip delay, illness, medical evacuation, etc.